Privacy Policy

TOSOT Philippines values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or interact with our website.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name
• Email address
• Contact number
• Address (when applicable)
• Information submitted through contact forms, inquiries, registrations, or service requests

b. Non-Personal Information

• Browser type and version
• IP address
• Device information
• Pages visited and time spent on the website
• Cookies and usage data

2. How We Use Your Information

We use collected information to:

• Respond to inquiries and customer service requests
• Provide product information, support, and updates
• Improve website performance and user experience
• Process warranty, service, or dealer-related requests
• Send marketing or promotional communications (with consent)
• Comply with legal and regulatory obligations

3. Sharing & Disclosure of Information

We do not sell or rent your personal information. We may share your data only with:

• Authorized dealers, service partners, or affiliates for legitimate business purposes
• Third-party service providers that assist with website operations, analytics, or communications
• Government or regulatory authorities when required by law

All third parties are required to protect your information and use it only for authorized purposes.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance website functionality and analyze usage. For more information, please refer to our Cookie Policy.

5. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal data against unauthorized access, loss, misuse, or disclosure.

However, no online system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws and regulations.

7. Your Rights

In accordance with the Philippine Data Privacy Act of 2012, you have the right to:

• Access your personal data
• Request correction of inaccurate information
• Withdraw consent for data processing
• Request deletion or blocking of your data (subject to legal requirements)
• Lodge a complaint with the National Privacy Commission (NPC)

8. Third-Party Links

Our website may contain links to external websites.

TOSOT Philippines is not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of the website indicates acceptance of the updated policy.

10. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us through our official communication channels listed on the website.